Questions? We have answers.
What does hospitality management mean?
Hospitality management is the overseeing of the day-to-day operations of hotels, resorts, event venues, golf courses, convention centers, restaurants, and other independent hospitality businesses.
Morrissey Hospitality has more than 30 years of experience helping independent hospitality organizations, offering a full suite of hospitality services for our owner clients.
Who directly handles the employees and the liability that goes with this?
Morrissey Hospitality directly handles the employees and liability on behalf of our owner clients. We handle the entire employee life cycle from recruitment to separation.
What is your fee?
We craft our fee based on the customized services provided to each of our unique and independent clients, and whether their needs fit into short-term consulting services or operations management.
What types of businesses do you work with?
Morrissey Hospitality works with unique, independent hospitality operations in hotels, resorts, event venues, convention centers, golf courses, seasonal operations, and restaurants.
Do you just manage operations?
While our core business is in managing day-to-day operations for independent hospitality businesses, we offer a full suite of support services for our owner clients, including marketing, procurement, human resources, I.T., culinary and beverage programming, and finance and accounting.
We can also offer these support services à la carte under a consulting agreement, but we work carefully with each owner client to address their need to succeed.
What support services do you offer?
We offer a full suite of support services for our owner clients, including marketing, procurement, human resources, I.T., culinary and beverage programming, and finance and accounting.
Can you help with due diligence to secure funding for my independent venue, restaurant, or hotel?
Yes, we can work with you to provide expert analysis materials or value engineering services as part of your initial working group alongside architects or general contractors.
Do you work with existing hospitality businesses or only new businesses?
We work with both existing and new hospitality businesses, whether a hotel, resort, event venue, restaurant, golf course, or other independent hospitality organizations.
What is the difference between short-term consulting and long-term partnership? How do I know what we need?
Short-term consulting focuses on targeted, project-based support — ideal when you need expert guidance to solve specific challenges or strengthen a particular area of your business. A long-term partnership, on the other hand, provides full operational management and ongoing strategic support across all areas of your hospitality business.
What markets does Morrissey Hospitality serve?
We proudly serve independent hospitality businesses, with partnerships in Minnesota, Wisconsin, and beyond. Our team works both onsite and remotely, supporting our clients wherever they are located.
Outside of this target market? Let’s talk!
The Midwest is where our focus is currently, but that does not mean we cannot travel farther for quality partners.
Schedule a free 30-minute call with us today!
How do you help improve profitability for independent hospitality businesses?
Our consulting and management teams focus on driving sustainable, long-term profitability. We analyze operations, staffing, menus, marketing efforts, and guest satisfaction data to identify opportunities for greater efficiency and revenue growth. We work closely with each owner to determine expectations and needs to ensure all stakeholders’ goals are aligned in defining profitability.
Can Morrissey Hospitality help turn around an underperforming hospitality business?
While every business case is different, the short answer is yes. Many of our partnerships begin with stabilization or turnaround support. Our experts assess financial performance, staffing, marketing, and guest experience, then craft a custom plan to implement strategies to restore profitability and rebuild brand reputation, if necessary.
How does your team approach new concept development?
Our team collaborates with owners, architects, builders, municipalities and other experts necessary to bring new concepts to life. From feasibility studies and market analysis to menu development and operational planning, we help ensure every new project is built on a foundation of long-term, sustainable success.
Do you offer marketing and brand strategy services?
Yes! Our in-house marketing and brand strategy experts develop creative campaigns, digital strategies, and community engagement initiatives designed to strengthen your brand and grow your business. These integrated and strategic plans are built on a strong brand foundation that includes a clear purpose and metrics.
What makes Morrissey Hospitality different from other hospitality management companies?
We specialize in independent hospitality businesses, not franchises or regional or national chains. Our approach is hands-on, personalized, and rooted in partnership. For more than three decades, we’ve helped owners maintain their independence while gaining the stability and expertise of a full-service hospitality management company.
Morrissey Hospitality clients and partners benefit from:
- 24/7/365 Support: Our management and operations team provide around-the-clock support to ensure your business runs smoothly every day of the year. From late-night emergencies to weekend needs, we’re here to help.
- Reputable and Reliable Customer Service: Deliver an exceptional guest experience every time with responsive, professional support. Our team implements consistent service standards, swift issue resolution, and a reputation for authentic hospitality.
- Accurate, Timely Financials: Gain confidence in every decision with transparent reporting, detailed financial statements, and real-time performance insights — delivered on schedule and backed by decades of hospitality expertise.
- Group Purchasing Power: Reduce costs without compromising quality. Our portfolio partners leverage Morrissey Hospitality’s strong vendor relationships and collective buying power to save on everything from food and beverage to technology and supplies.
- Technology Training and Support: Stay ahead of industry trends with the latest hospitality technology and ongoing training. We help your team adopt, optimize, and manage tools that improve efficiency, communication, and guest satisfaction.
- Recruitment Resources: Find and keep the right people with our comprehensive recruitment network, HR expertise, and hands-on support throughout the hiring process. Because great hospitality starts with great teams.
- Compliance Assistance: Protect your business and your people with proactive compliance support. We help ensure your operations meet current labor laws, licensing requirements, and safety standards with accuracy and ease.
- Concept Development & Brand Refinement: Strengthen your brand identity and stand out in a crowded, competitive market. From menu development to visual branding, we help refine your concept to stay relevant, distinctive, and true to your vision.
Can you help recruit and train staff for my restaurant or venue?
Absolutely. In a short-term consulting role, our Human Resources and Operations experts can help with recruitment and onboarding strategy as well as handbook and policies.
As your long-term operator, we are directly responsible from recruitment until separation during the employee lifecycle for each employee. This provides our owner clients reprieve from day-to-day human resources and employee relations, but also liability shields. We focus on building strong hospitality teams that embody your brand’s values and deliver consistent guest experiences.
What does the onboarding process look like for new clients?
Every project and partnership begins with a discovery phase to understand your goals, operations, and challenges. From there, we develop a tailored plan — whether that’s a short-term consulting engagement or a long-term management partnership — and provide a clear roadmap to implementation and successful outcomes.
How involved will my ownership team be in day-to-day operations?
With our expert team in place — from operators to all support services — your ownership team no longer needs to be involved in the day-to-day operations, and can focus on other priorities for the overall health of the business. If there are existing team members, we are careful on establishing a strategic transition plan with the ownership team.
Do you manage restaurants within hotels and event centers?
Yes! Many of our hospitality management partnerships involve multi-outlet operations, including restaurants, bars, cafes, concessions, and catering within hotels, golf courses, entertainment venues, and event centers. Our integrated approach ensures cohesive service and profitability across every department.
What types of consulting projects do you take on?
Our consulting engagements range from operational audit and menu engineering to brand repositioning and financial analysis. Whether you need target support for a specific challenge or a comprehensive business review, our team can tailor a solution to fit your needs.
How soon can I start working with Morrissey Hospitality?
Once we’ve completed an initial consultation and proposal review for hospitality management services, our team can begin work within weeks. For urgent projects or seasonal operations, we can expedite onboarding to meet your timeline.
Do you work with nonprofit organizations or municipally owned hospitality entities?
Yes. We have experience managing and consulting for municipally owned event centers and nonprofit venues. We understand public accountability and transparency requirements and tailor our approach accordingly.
Can you help with vendor relationships and purchasing?
Yes! Our Procurement and Culinary teams leverage strong relationships with regional and national suppliers to secure competitive pricing, ensure quality, and save our clients time and money.
How can I schedule a consultation with Morrissey Hospitality?
You can contact our team directly through our online form or call our St. Paul office. We offer a free 30-minute consultation to discuss your goals and identify the best path forward.
Let's Talk Hospitality
Let’s talk about what’s next for your hospitality business. Schedule a quick consultation to talk to our team.
